Provider Resources and Information on COVID-19
Waiving Member Copays
South Country is waiving copays for services related to COVID-19 during the public health emergency. This includes copays for testing, diagnostic services, and treatment services related to COVID-19. When billing for these services, please use modifier CS to indicate the cost-sharing waiver for COVID-19 testing-related services.
South Country will be eliminating the 2% Medicare Sequestration from 5/1/2020 to 3/31/2021 per Section 3709 of the Coronavirus Aid, Relief, and Economic Security (CARES) Act.
South Country is continuing to monitor the COVID-19 pandemic as it develops and will post provider updates as more information becomes available. Please review the websites below to access the most current and accurate information on the coronavirus pandemic. We will follow all State and Federal guidance related to COVID-19. Links to these sites are below.
Provider Contact Center
The Provider Contact Center is available to our Providers Monday through Friday from 8 a.m. to 4:30 p.m. The toll-free number is 1-888-633-4055.
Please remember, if you are a registered user of the South Country Health Alliance Provider Portal, you may send a secure email to the Provider Contact Center during or after regular business hours. You may access the Provider Portal at https://provider.mnscha.org/scha.provider.aspx.
While South Country’s Owatonna office will continue to be open, out of an abundance of caution for both our staff and for the public, we are not accepting visitors at our office until further notice.