Quick Reference Phone Numbers
For answers to your provider-related questions, call the number corresponding to the programs listed below.
You may also download and print a complete Quick Reference Phone and Service Guide (pdf).
| Provider Assistance | For dates of service 2018 and earlier | For dates of service in 2019 and later |
|---|---|---|
| Provider Services | Mayo Clinic Health Solutions/SCHA Provider Service Center 1-800-995-4543 | SCHA Provider Service Center 1-888-633-4055 |
| Health Services - Medical/Behavioral | Mayo Clinic Health Solutions/SCHA Provider Service Center 1-800-995-4543 | SCHA Health Services Fax: 1-888-633-4052 All authorizations must be faxed or submitted directly via Provider Portal |
| Medical Pharmacy | N/A | Medicare/Dual Eligible Members Authorization request fax: 888-633-0452 or submitted through SCHA's Provider Portal Medicaid Members fax: 866-533-5496 (PerformRx Medical Pharmacy) |
| Chiropractic Health Services | SCHA Health Services Fax: 1-888-633-4052 All authorizations must be faxed or submitted directly via Provider Portal | SCHA Health Services Fax: 1-888-633-4052 All authorizations must be faxed or submitted directly via Provider Portal |
| Pharmacy-Related Questions | PerformRx Medicaid 1-866-935-8874 Medicare 1-866-935-6681 | PerformRx Medicaid 1-866-935-8874 Medicare 1-866-935-6681 |
| Dental-Related Questions | Delta Dental 1-651-406-5907 or 1-800-774-9049 | Delta Dental 1-651-406-5907 or 1-800-774-9049 |
| HealthEC/MN E-Connect | MN E-Connect (website) 1-877-444-7194 | MN E-Connect (website) 1-877-444-7194 |