Quick Reference Phone Numbers
For answers to your provider-related questions, call the number corresponding to the programs listed below.
You may also download and print a complete Quick Reference Phone and Service Guide (pdf).
| Provider Assistance | |
|---|---|
| Provider Services | SCHA Provider Contact Center 1-888-633-4055 |
| Health Services - Medical/Behavioral | SCHA Health Services Fax: 1-888-633-4052 All authorizations must be faxed or submitted directly via Provider Portal For 2018 and earlier dates of service correspondence mail to: South Country Health Alliance Attn: Benefits Claims Coordinator 2300 Park Drive, Suite 100 Owatonna, MN 55060 |
| Medical Pharmacy | Medicare/Dual Eligible Members Authorization request Fax: 1-888-633-4052 or submitted through SCHA's Provider Portal Medicaid Members fax: 866-533-5496 (PerformRx Medical Pharmacy) |
| Chiropractic Health Services | SCHA Health Services Fax: 1-888-633-4052 All authorizations must be faxed or submitted directly via Provider Portal |
| Pharmacy-Related Questions | PerformRx Medicaid 1-866-935-8874 Medicare 1-866-935-6681 |
| Dental-Related Questions | Delta Dental 1-651-406-5907 or 1-800-774-9049 |
| HealthEC/MN E-Connect | MN E-Connect (website) 1-877-444-7194 |