view text: smaller | LARGER
South Country Health Alliance | Quick Reference Phone Numbers

Quick Reference Phone Numbers

For answers to your provider-related questions, call the number corresponding to the programs listed below.

You may also download and print a complete Quick Reference Phone and Service Guide (pdf).

Provider AssistanceFor dates of service 2018 and earlierFor dates of service in 2019 and later
Provider ServicesMayo Clinic Health Solutions/SCHA
Provider Service Center
1-800-995-4543
SCHA Provider Service Center
1-888-633-4055
Health Services - Medical/BehavioralMayo Clinic Health Solutions/SCHA
Provider Service Center
1-800-995-4543
SCHA Health Services
Fax: 1-888-633-4052
All authorizations must be faxed
or submitted directly via Provider Portal
Medical PharmacyN/AMedicare/Dual Eligible Members Authorization request fax: 888-633-0452
or submitted through SCHA's Provider Portal

Medicaid Members fax: 866-533-5496
(PerformRx Medical Pharmacy)
Chiropractic Health ServicesSCHA Health Services
Fax: 1-888-633-4052
All authorizations must be faxed
or submitted directly via Provider Portal
SCHA Health Services
Fax: 1-888-633-4052
All authorizations must be faxed
or submitted directly via Provider Portal
Pharmacy-Related QuestionsPerformRx
Medicaid 1-866-935-8874
Medicare 1-866-935-6681
PerformRx
Medicaid 1-866-935-8874
Medicare 1-866-935-6681
Dental-Related QuestionsDelta Dental
1-651-406-5907 or 1-800-774-9049
Delta Dental
1-651-406-5907 or 1-800-774-9049
HealthEC/MN E-ConnectMN E-Connect (website)
1-877-444-7194
MN E-Connect (website)
1-877-444-7194