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South Country Health Alliance | RideConnect Transportation

RideConnect: Transportation Services

RideConnect South Country Health Alliance members may be eligible for non-emergency medical transportation (NEMT) services to help them get to and from their health care appointments. RideConnect offers safe and reliable rides to covered medical, behavioral health, and dental appointments.

NEMT Access Transportation Services (ATS)

ATS is also known as common carrier transportation. It includes buses, volunteer drivers, and other commercial carriers. Beginning September 1, 2016, eligible members can use this service without authorization from South Country or the county.

NEMT Special Transportation Services (STS)

STS is for people who, because of physical or mental impairment, cannot safely use common carrier transportation. STS provides door-through-door service for those who need it.

Members must be certified to use STS before South Country will cover the cost. South Country will help members complete a Level of Need assessment to determine if they are eligible.


Using RideConnect
Covered Rides and Same Day Appointments, Emergencies, and After Hours


H2419, H5703_3010, Approved