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South Country Health Alliance | RideConnect Transportation

RideConnect: Transportation Services

RideConnect South Country Health Alliance members may be eligible for non-emergency medical transportation (NEMT) services to help them get to and from their health care appointments. RideConnect offers safe and reliable rides to covered medical, behavioral health, and dental appointments.

Unassisted Transportation Services

Unassisted transportation is also known as common carrier. Unassisted transportation includes non-emergency medical transportation provided by volunteer drivers, buses, taxis, and other commercial carriers.

Assisted Transportation Services

Assisted transportation is non-emergency medical transportation for people who have a physical or mental impairment and are not able to safely use unassisted transportation services. With assisted transportation, the driver provides direct assistance to help members get into and out of a vehicle, as well as to and from their appointment. Assisted transportation also includes ambulatory, wheelchair, and stretcher services.

Members must be authorized to use assisted transportation before South Country Health Alliance will cover the cost. South Country Health Alliance will help members complete an assessment to determine if they are eligible for assisted transportation.


Using RideConnect
Covered Rides, Same Day Appointments, and Emergencies


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