Mayo Clinic Services: Nurse Helpline & Tobacco Quitline
Mayo Clinic Tobacco Quitline
If you are thinking about quitting smoking, you can get help. Mayo Clinic counselors give you personal support by phone. This service is free for South Country Health Alliance members. Find the Tobacco Quitline phone number on the back of your South Country Health Alliance member ID card.
Ask Mayo Clinic: Nurse Helpline
Experienced nurses are only a phone call away. Ask Mayo Clinic provides reliable health information in response to your health concerns and questions. This 24-hour nurse advice line can help you decide on the appropriate level of care. Find the Ask Mayo Clinic phone number on the back of your South Country Health Alliance member ID card.
Ask Mayo Clinic is also available online! To get started, visit www.southcountrynurseline.com and enter your South Country Health Alliance access code (call Member Services if you have not received your member access code). Follow the online instructions to complete your symptom assessment.
Ask Mayo Clinic is a free service for South Country members. If you have a question about your health care benefits, call Member Services.
Ask Mayo Clinic Questions and Answers
Q: I have a fever. Do I need to go to an emergency room? I sprained my ankle. Can I take care of it at home?
Call the nurse helpline any time using the Ask Mayo Clinic phone number listed on the back of your South Country Health Alliance member ID card. They will help you decide what to do next.
Note to members: If you visit an emergency room, call your primary care clinic and care coordinator for follow-up care within two days.
H2419, H5703_3172, Approved