24-hour Nurse Advice & Tobacco Cessation
Nurse24, South Country’s 24-hour Nurse Advice phone service
Experienced nurses are only a phone call away. Nurse24 provides reliable health information in response to your health concerns and questions. This 24-hour nurse advice line can help you decide on the appropriate level of care. Find the 24-hour nurse advice phone number on the back of your South Country Health Alliance member ID card.
Nurse24 Nurse Advice is a free service for South Country members. If you have a question about your health care benefits, call Member Services.
Nurse24 Questions and Answers
Q: I have a fever. Do I need to go to an emergency room? I sprained my ankle. Can I take care of it at home?
Call any time using the 24-hour nurse advice phone number listed on the back of your South Country Health Alliance member ID card. They will help you decide what to do next.
Note to members: If you visit an emergency room, call your primary care clinic and care coordinator for follow-up care within two days.
EX Program Tobacco Cessation
If you are thinking about quitting smoking, you can get help. The EX Program helps you develop the skills and confidence you need to live tobacco-free. This service is free for South Country Health Alliance members.
In the EX Program, you will get expert advice and tips from Mayo Clinic and create a customized quit plan that learns and grows with you. You also have access to live chat support and an active EX Community of real tobacco users to help you.
Visit BecomeAnEX.org or call 1-833-EXCOACH (1-833-392-6224) to get started!