Medicare Part D: The Medicare prescription drug benefit program. We call this program “Part D” for short. Medicare Part D covers outpatient prescription drugs, vaccines, and some supplies not covered by Medicare Part A or Medicare Part B or Medical Assistance. Our plan includes Medicare Part D.Medicare Part A: The Medicare program that covers most medically necessary hospital, skilled nursing facility, home health, and hospice care.
Medicare Part B: The Medicare program that covers services (such as lab tests, surgeries, and doctor visits) and supplies (such as wheelchairs and walkers) that are medically necessary to treat a disease or condition. Medicare Part B also covers many preventive and screening services.Medical Assistance: This is the name of Minnesota’s Medicaid program. Medical Assistance is run by the state and is paid for by the state and the federal government. It helps people with limited incomes and resources pay for long-term services and supports and medical costs.
It covers extra services and some drugs not covered by Medicare. Medicaid programs vary from state to state, but most health care costs are covered if you qualify for both Medicare and Medicaid.

Telehealth

Convenient and Accessible Health Care from Anywhere

South Country Health Alliance covers telehealth for members who can use it. We understand that getting the care you need should be easy, convenient, and accessible, no matter where you are. Telehealth allows you to connect with health care professionals from the comfort of your own home, office, or anywhere you have an internet connection. Many South Country providers offer a telehealth option. Check with your provider to see if they available telehealth appointments and what you will need to have a successful telehealth visit.

A woman talking to a doctor on a tablet

What is Telehealth?

Telehealth refers to the use of digital communication technologies, such as video calls, phone calls, or messaging, to deliver health care services remotely. This approach to health care enables you to talk with your doctors, specialists, and other health care providers without the need for an in-person visit.

Benefits of Telehealth

  • Convenience: No need to travel or wait in a waiting room—access care from your home.
  • Time-Saving: Reduce travel time and take control of your schedule.
  • Access to Specialists: Connect with specialists who may not be available in your local area.
  • Continuity of Care: Stay connected with your health care providers, even between in-person visits.
  • Safe and Secure: Receive quality care while maintaining your privacy and safety.

What Can Telehealth Help With?

Telehealth is suitable for a wide range of health care needs, including:

  • Routine check-ups and consultations
  • Prescription refills
  • Management of chronic conditions
  • Mental health counseling
  • Follow-up visits after a procedure
  • Urgent care for non-emergency issues, such as colds, minor injuries, or infections

How Does Telehealth Work?

  1. Schedule Your Appointment: Contact your health care provider to schedule a telehealth appointment at a time that works for you.
  2. Prepare for Your Visit: Ensure you have a stable internet connection and a device with a camera and microphone (such as a smartphone, tablet, or computer).
  3. Connect with Your Provider: At the time of your appointment, connect with your provider through the designated telehealth platform or app.
  4. Receive Care: Discuss your health concerns, receive a diagnosis, and get treatment recommendations just as you would in an in-person visit.
  5. Follow-Up: If necessary, your provider will schedule a follow-up visit or refer you for further care.

Is Telehealth Right for You?

Telehealth is a great option for many health care needs, but it's not a replacement for emergency care. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

Get Started with Telehealth Today!

Telehealth makes health care more convenient and accessible for everyone. If you're interested in learning more or scheduling an appointment, call your provider and ask them about your telehealth options. Telehealth services are a covered benefit from South Country Health Alliance.

New Telehealth Option

Doctor On Demand

24/7 Urgent Care + Behavioral Health

Meet with an urgent care doctor in as little as 10 minutes.

Doctor On Demand also has mental health appointments, which you can schedule in as little as 7 days. In some cases, same-day appointment options may be available.

Visit doctorondemand.com/southcountry or get the Doctor On Demand app from the app store.

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