Provider Training Resources

Please call the South Country Health Alliance Provider Contact Center at 1-888-633-4055 with any questions in this section.

Web Training Links

Minnesota Provider Screening and Enrollment (MPSE) portal training for transportation providers

Minnesota Provider Screening and Enrollment (MPSE) portal training for transportation providers. Minnesota Health Care Programs (MHCP) is offering free MPSE portal training sessions to transportation providers via Webex. This training will explain how to use and navigate the MPSE portal. We will also show you how to complete an organization to individual affiliation request for enrolling your individual drivers.

The first training session will be Tuesday, Feb. 15, 2022, and additional sessions will be held every two weeks until April 12, 2022. You can register for these sessions by visiting the Minnesota Provider Screening and Enrollment (MPSE) Portal Training for Transportation Services Providers webpage for the MPSE portal for transportation providers and select the date from the links provided.

As a reminder, on July 1, 2021, Minnesota legislation began requiring all nonemergency medical transportation (NEMT) drivers to enroll with MHCP and affiliate with a transportation organization by July 1, 2022.

Review past provider notifications for more information:

COVID-19: Training for Frontline Nursing Home Staff & Management

Take online training to get CMS nursing home guidance on COVID-19 preparedness, resident-centered care and infection prevention and control. You can get a certificate of participation.

DHS transitioning PCPO to CFSS agencies

Minnesota Department of Human Services (DHS) has begun the transition for currently enrolled Personal Care Provider Organization (PCPO) agencies to Community First Services and Supports (CFSS) agencies. All PCPO owners currently enrolled in Minnesota Health Care Programs (MHCP), managers and qualified professionals (QP) must complete CFSS training for current PCA agencies and pass the review test to add CFSS service codes to their existing MHCP enrollment record. Each owner, manager and QP will need their own certificate to meet the credentialing requirement. Providers will need to submit these certificates along with all current bonds and insurance documents via fax to MHCP at 651-431-7465.

To register for the training, go to Personal Care Assistance (PCA) and Community First Services and Supports (CFSS) Training and Test, click the Training button, enter your information and check your email for next steps.

Call the MHCP Provider Resource Center at 651-431-2700 or 800-366-5411, option 4, if you have questions about this information.

DSD 2023 EIDBI Autism and Related Conditions Training and Events

The Minnesota Department of Human Services (DHS) EIDBI team is planning a variety of training opportunities and events for 2023. Topics include, navigating service systems, training on the EIDBI benefit and other resources. Trainings and events are subject to change throughout the year. Watch for monthly eList announcements from DHS and take advantage of the following opportunities:

  • The Minnesota Autism Resource Portal’s Training and events webpage includes descriptions of trainings and events. All events and trainings are posted on the MN Autism Resource Portal calendar, including who should attend.
  • Minnesota Department of Human Services EIDBI Policy office hours will be held the third Tuesday of every month. Policy office hours are for current EIDBI providers who have questions about EIDBI policies and procedures. Email asd.dhs@state.mn.us each month to obtain a registration link.
  • Minnesota Department of Human Services EIDBI Clinical office hours will be held the third Thursday of every month. Clinical office hours are for current EIDBI providers who have clinical questions related to EIDBI services. Email asd.dhs@state.mn.us each month to obtain a registration link.
  • EIDBI Billing Training will occur every two months. Visit the EIDBI Resources and MN–ITS Training webpage to find registration and more information.
  • A series of clinical trainings will be held in 2023 for Early Intensive Developmental and Behavioral Intervention (EIDBI) providers and other interested provider types. Refer to the following dates, times, topics and learning objectives for each session.
    • Wednesday, January 18, 2023, noon to 1 p.m.: Evaluation, treatment planning and care coordination
      • Differentiate between covered and noncovered services for the Comprehensive multi-disciplinary evaluation, treatment plan and coordinated care conference
      • Define the roles and responsibilities of EIDBI providers implementing these services
      • Implement best practice strategies
      • Registration required on the January EIDBI Clinical Training webpage
    • Wednesday, February 22, 2023, noon to 1 p.m.: Discharge and transition planning
      • Discuss process for transferring agencies or providers
      • Review EIDBI discharge form
      • Outline resources available to assist with transition planning
      • Registration is required on the February EIDBI Clinical Training webpage
    • Thursday March 23, 2023 noon to 1 p.m.: Positive supports rule and practices
      • Describe prohibited and permitted procedures, health and safety standards
      • Discuss reporting requirements
      • Locate resources on de-escalation strategies and crisis intervention training
      • Registration is required on the March EIDBI Clinical Training webpage
    • Tuesday May 9, 2023, noon to 1 p.m.: Observation and Direction vs. Training and Supervision
      • Differentiate between training, observation, and direction and supervision
      • Examine the differences between direct and indirect observation and direction services
      • Apply various training models and approaches
      • Registration is required on the May EIDBI Clinical Training webpage
    • Wednesday June 21, 2023, noon to 1 p.m.: Functional behavior assessment
      • Define steps to complete a functional behavior assessment
      • Develop function-based treatment goals
      • Demonstrate process for creating more effective behavior intervention plans
      • Registration is required on the June EIDBI Clinical Training webpage
    • Thursday July 27, 2023 noon to 1 p.m.: Family caregiver training and counseling
      • Develop family-centered goals in the treatment plan
      • Review EIDBI Welcome Letter for Caregivers and other resources
      • Build relationships and work collaboratively with families
      • Registration is required on the July EIDBI Clinical Training webpage
    • Thursday August 31, 2023 9 to 10 a.m.: Person-centered Individual Treatment Plan (ITP) development
      • Apply a person-centered lens to ITP development and monitoring
      • Prioritize goals based on preferences of the person and family
      • Discuss examples of person-centered, observable and measurable goals
      • Registration is required on the August EIDBI Clinical Training webpage
    • Tuesday September 12, 2023, noon to 1 p.m.: Person-centered intervention practices
      • Integrate person-centered practices into treatment planning and implementation
      • Apply proactive strategies and antecedent-based interventions
      • Discuss pairing opportunities and reinforcement
      • Registration is required on the September EIDBI Clinical Training webpage
    • Wednesday October 18, 2023, 9 to 10 a.m.: Long-term goal development and implementation
      • Identify the purpose of long-term goals and transition planning
      • Generate person-centered, observable and measureable long-term goals
      • Access resources available to assist with transition planning
      • Registration is required on the October EIDBI Clinical Training webpage
    • Wednesday November 8, 2023, noon – 1 p.m.: Coordinating care and collaborating with other professionals
      • Assess the impact of care coordination
      • Identify resources to facilitate collaboration
      • Discuss examples of coordination across service systems
      • Registration is required on the November EIDBI Clinical Training webpage

Continuing Education Unit (CEU) information

Continuing education credits will be offered for Board Certified Behavior Analysts (BCBAs) through the Minnesota Northland Association for Behavior Analysis (MNABA). All courses will be worth one credit unless otherwise noted. Link to access the CEUs is found under the Agenda section of the registration webpage. Certificates of participation will also be offered for others upon request to submit to their licensure or certification boards.

Find Upcoming DHS courses, conferences, webinars and online training

Locate DHS Courses, Conferences, Webinars and Online Training as the following link.

Training and conferences / Minnesota Department of Human Services (mn.gov)

Minnesota Dept of Human Services (DHS)
TrainLink for Providers

As an enrolled provider with DHS – you have access to a variety of training opportunities on various subjects that pertains to your specialty or area of health care.

Register in TrainLink   www.dhs.state.mn.us/TrainLink to attend a class with DHS

Select a link below to access a Learning Center with program specific course offerings and registration information. 

Additional DHS training and enrollment options for training areas not listed above are available through the links in the Training News and Information page. Locate Deaf and Hard of Hearing Services, Minnesota Health Care Programs (MHCP) Provider, and MHCP Ombudsman training events in Training News and Information.

When enrolling, attendees are asked to ensure their TrainLink profile is current. Attendees are also asked to sign into the class with the same name used in TrainLink to ensure their attendance is accurately recorded.

The registration deadline is midnight on the night before the training.

DHS will provide students with a certificate of completion after attending each training.

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