SingleCare (SNBC)

SingleCare is a Special Needs BasicCare (SNBC) program for people with disabilities who live in our 8-county service area. SingleCare is designed to help people with disabilities access the health care, medications and support services they need. There are no additional costs to join SingleCare.

To be eligible for SingleCare you must:

  • Be certified disabled by the Social Security Administration or State Medical Review Team (SMRT);
  • Be at least 18 and under the age of 65 at the time of enrollment;
  • Be eligible for Medical Assistance;
  • Live in our service area (see service area map) .

SingleCare eligibility is determined by a financial worker in your county.

SingleCare Features:

  • A large network of providers where members can receive care without referrals
  • A Community Care Connector located in the county who helps members get the services and supports they need
  • Nurse24 nurse advice line, available 24/7 (phone number listed on back of your SCHA member ID card)
  • Care coordination services

HIV Screening

Did you know that annual screening for Human Immunodeficiency Virus (HIV) is a covered benefit for South Country Health Alliance members? Call Member Services for specific benefit information. If you are at risk, be safe and get tested!

Not a Member Yet?

There are many more benefits to being a SingleCare member, and the best part is, there is no extra cost to you! See How to Enroll for more information. Or, if you wish to speak with someone about your enrollment questions, please call the number below. We are happy to help!

Enrollment Questions and Assistance

Call: 1-866-567-7242
TTY: 1-800-627-3529 or 711
Calls to both numbers are free.
Monday to Friday, 8 a.m. to 8 p.m.


You may end your membership in our plan at any time. Ending your membership in our plan is voluntary (your own choice). See "Cancellation" in Section 2 of the Member Handbook (under Member Materials to the right).

Member Rights and Responsibilities

For Member Rights and Responsibilities, see Sections 3 and 4 in the Member Handbook (under Member Materials to the right).

Last Updated on 12/29/2023 by Chris Gartner

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