Welcome to South Country Health Alliance!
South Country Health Alliance is a health plan owned and operated by 8 counties in Minnesota: Brown, Dodge, Goodhue, Kanabec, Sibley, Steele, Wabasha and Waseca. (See our service area.) We are committed to improving health care in rural Minnesota and meeting our members’ health care needs.
The South Country office is in Medford, Minnesota - which is located in Steele County. Our health plan is a small business like many others that serve communities throughout our service area. Our employees live and work in those same communities we serve.
What makes us different
South Country was created to do what traditional health plans and county agencies couldn’t do alone. We bring medical care and social support closer together, close gaps and helped our members truly get healthier. We are passionate about doing good things to help the culture and attitude of South Country. It comes from being part of the local rural communityit inspires us to go above and beyond to serve people who need extra help.
Our local representatives, called connectors, live and work in the rural communities of our service area. They provide in-person support for our members who may have trouble navigating the health care and social service systems.
Connectors are part of what makes South Country a “health multiplier.” We multiply the impact of care in rural medical care, public health and social ways that most health insurers cannot. Through closer relationships with local providers and social support networks, we integrate care in communities and close the gaps.
How do you enroll with South Country?
These programs provide health care coverage to Minnesotans with low to no income. Most Minnesotans can apply online through https://www.mnsure.org.
Some people should not apply through MNsure but will need to use a paper application. These are typically seniors age 65 and older or people with disabilities. The contacts below can help you if you need to use a paper application or have questions.
Need help applying?
Health insurance is complicated stuff. You don’t have to figure it out on your own.
- Connect with a navigator in your community to help you get enrolled. Navigators can help in several different languages.
- Call DHS Health Care Consumer Support at 651-297-3862 or 800-657-3672 for help with questions or for a paper application.
- Reach out to your local county or tribal office.
- If you have a disability, contact the Disability Hub MN at 866-333-2466.
- If you’re 65 or older, contact the Senior LinkAge Line at 800-333-2433.
Choosing South Country
When you are confirmed to be eligible, you will receive a letter from the Department of Human Services that shows health plan choices in the county where you live. If you live in our service area, South Country will appear on your letter as a health plan choice. When you respond to the letter and choose South Country, you will automatically be enrolled in the South Country program that fits your specific needs. Click here to learn more about the South Country programs.
Health care needs differ for everyone. If you are new to South Country and want to learn more about your benefits, you can call Member Services to get answers to a wide variety of questions. You can also ask us to mail you a paper copy of your member handbook, provider and pharmacy directory, or drug list at no cost to you.
Depending on your program, someone from South Country will reach out to you after you join. You will also start receiving information from us, including a South Country member ID card to use when you get care. It is important we have your current contact information so we can stay connected. We are here to help you stay as healthy as you can be.
Perks for members
Toll Free: 1-866-567-7242
TTY: 1-800-627-3529 or 711
8 a.m. - 5 p.m., Monday - Friday
For SeniorCare Complete & AbilityCare
8 a.m. - 8 p.m., 7 days a week, October - March
8 a.m. - 8 p.m., Monday - Friday, April - September
SeniorCare Complete (HMO D-SNP) and AbilityCare (HMO D-SNP) are health plans that contract with both Medicare and Minnesota Medical Assistance programs. Enrollment depends on contract renewal.