For answers to your provider-related questions, call the number corresponding to the programs listed below.
| Provider Assistance | How to contact |
|---|---|
| SCHA Provider Contact Center | 1-888-633-4055 |
| Health Services - Medical/Behavioral | Fax: 1-888-633-4052 All authorizations must be faxed or submitted directly via Provider Portal For 2018 and earlier dates of service correspondence mail to: South Country Health Alliance Attn: Benefits Claims Coordinator 6380 West Frontage Road Medford, MN 55049 |
| Medical Pharmacy | Medicare/Dual Eligible Members Authorization request Fax: 1-888-633-4052 or submitted through Provider Portal Medicaid Members Fax: 1-866-533-5496 (PerformRx Medical Pharmacy) |
| Chiropractic Health Services | Fax: 1-888-633-4052 All authorizations must be faxed or submitted directly via Provider Portal |
| Pharmacy-related Questions | PerformRx Medicaid 1-866-935-8874 Medicare 1-866-935-6681 |
| Dental-related Questions | Delta Dental 1-651-348-3222 or 1-866-398-9419 |
| HealthEC/MN E-Connect | HealthEC/MN E-Connect (external website) 1-877-444-7194 |
You may also download and print a complete Quick Reference Phone and Service Guide (pdf)