Quick Reference Phone Numbers

Quick Reference Phone Numbers

For answers to your provider-related questions, call the number corresponding to the programs listed below.
You may also download and print a complete Quick Reference Phone and Service Guide (pdf)

Provider AssistanceHow to contact
SCHA Provider Contact Center1-888-633-4055
Health Services - Medical/BehavioralFax: 1-888-633-4052
All authorizations must be faxed or submitted directly via Provider Portal


For 2018 and earlier dates of service
correspondence mail to:
South Country Health Alliance
Attn: Benefits Claims Coordinator
2300 Park Drive, Suite 100
Owatonna, MN 55060
Medical PharmacyMedicare/Dual Eligible Members Authorization request
Fax: 1-888-633-4052
or submitted through Provider Portal

Medicaid Members
Fax: 1-866-533-5496
(PerformRx Medical Pharmacy)
Chiropractic Health ServicesFax: 1-888-633-4052
All authorizations must be faxed or submitted directly via Provider Portal
Pharmacy-related QuestionsPerformRx
Medicaid 1-866-935-8874
Medicare 1-866-935-6681
Dental-related QuestionsDelta Dental
1-651-406-5907 or
1-800-774-9049
HealthEC/MN E-ConnectMN E-Connect (external website)
1-877-444-7194

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