Provider Portal and Authorizations


Use the Provider Portal for claim dates of service starting January 1, 2019. For dates of service prior to January 1, 2019, or any other issues or questions when using our Provider Portal, please call the Provider Contact Center at 1-888-633-4055.

South Country Provider Portal Accumulator Disclaimers

The South Country Health Alliance provider web portal currently displays vision, home care skilled nursing, hearing aid, breast pump, hospice election and chiropractic accumulators. Click the link below for more information.

Click on this link to learn more about the portal in a short video.Lightbulb graphic link to provider portal training video

Prior Authorization and Notification Requirements

Select and download a list to review criteria for the following:

Cosmetic, Medical Dental, Diagnostics, DME, EIDBI, Experimental, Genetic Testing, Gender Confirmation Surgery, Hearing, Home Care, Inpatient, Medical Pharmacy, Mental Health & Substance Use Disorders, Out-of-Network, Skilled Nursing Facilities, Surgery, Transplants, Transportation, Wound Care, Vision and Miscellaneous.

Previous Years' Lists


Last Updated on 08/15/2023 by Chris Gartner

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