Getting Care During a Disaster

If the Minnesota Governor, U.S. Secretary of Health and Human Services, or President of the United States declares a state of disaster or emergency in your geographic area, you are still entitled to care. During a declared disaster, South Country Health Alliance will allow you to get care from out-of-network providers at no cost to you. We will cover your Medicare Parts A and B services and supplemental Part C benefits by an out-of-network provider and your cost-sharing requirements will not change. We will waive requirements for referrals where applicable. South Country Health Alliance can make changes that benefit the member without the 30-day notification.

If you cannot use a network pharmacy during a declared disaster, you will be able to fill your prescription drugs at an out-of-network pharmacy. See your Member Handbook for more information.

These special terms will be effective until the Minnesota Governor, U.S. Secretary of Health and Human Services, President of the United States, or the Centers for Medicare and Medicaid declare an end to the public health emergency or state of disaster or after 30 days have elapsed since the initial declaration.

SeniorCare Complete Member Materials
2023 MaterialsLast Updated
Enrollment FormPDF (English)12/9/22
Member HandbookPDF10/12/22
Annual Notice of ChangesPDF10/12/22
Summary of BenefitsPDF10/12/22
Pre-enrollment ChecklistPDF10/12/22
List of Covered Drugs (Formulary)PDF03/01/23
Formulary UpdatesPDF03/01/23
Provider and Pharmacy DirectoryWeb Page (internal link)See link
LIS Premium Summary ChartPDF10/12/22
Medicare Star RatingsPDF (English)
PDF (Spanish)
CMS Best Available Evidence CoverageWeb Page (external link)
Covered Diabetic Testing SuppliesPDF10/14/22

H2419_5772 Accepted 8/9/21

SeniorCare Complete and AbilityCare are health plans that contract with both Medicare and the Minnesota Medical Assistance Program (Medicaid) to provide benefits of both programs to enrollees. Enrollment in either plan depends on contract renewal.

Last Updated on 10/05/2021 by Chris Gartner

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