Medicare Part D: The Medicare prescription drug benefit program. We call this program “Part D” for short. Medicare Part D covers outpatient prescription drugs, vaccines, and some supplies not covered by Medicare Part A or Medicare Part B or Medical Assistance. Our plan includes Medicare Part D.Medicare Part A: The Medicare program that covers most medically necessary hospital, skilled nursing facility, home health, and hospice care.
Medicare Part B: The Medicare program that covers services (such as lab tests, surgeries, and doctor visits) and supplies (such as wheelchairs and walkers) that are medically necessary to treat a disease or condition. Medicare Part B also covers many preventive and screening services.
Medical Assistance: This is the name of Minnesota’s Medicaid program. Medical Assistance is run by the state and is paid for by the state and the federal government. It helps people with limited incomes and resources pay for long-term services and supports and medical costs.
It covers extra services and some drugs not covered by Medicare. Medicaid programs vary from state to state, but most health care costs are covered if you qualify for both Medicare and Medicaid.

Meet our Community Care Connector, Kathy Hines

A portrait of Kathy Hines

Community care connectors are county employees of public health or human services who work directly with South Country staff and with South Country members in their country. They are experts in South Country benefits and often are the first point of contact for members who need help.

Q: How long have you been a connector?

A: For a little over 2 years

Q: What does being a connector mean to you?

A: It means having the opportunity to serve the community by providing resources, education and opportunities that will help meet basic needs, medical needs as well as enhance the quality of life.

Q: Describe the ways you help South Country members.

A: I call members after they have been in the hospital to make sure they get their medications and any equipment they need, answer any questions they have or address any aftercare concerns. I also call people who have recently visited the ER (emergency room) and connect them with a primary care provider to get any follow up care they needed. I help address barriers to getting needed medical care – such as transportation or trouble getting needed prescriptions. I mail out resource information and vouchers to new mothers to help them care for themselves and their newborns. Recently I helped a member get medical care he needed. His needs were challenging and unique, so I organized a team of professionals who brought their expertise to the situation to get transportation to and from his medical appointments and to apply for programs that allowed him to get his medical and activities of daily living met.

“I really enjoy being a community care connector. It provides me with opportunities to be creative and helpful to others. I enjoy the variety of tasks I get to do. Most of all I really enjoy the connections I have with people in the communities we serve."